How AI and machine learning are shaping the future of healthcare mobile apps

Introduction

AI and machine learning technologies are revolutionizing the future of healthcare as we know it, and for a good reason. Both techniques essentially consist of a family of technologies that enable machines (like computers) to ‘think’ like humans. AI broadly covers the technologies that enable humans and machines to undertake tasks. In contrast, machine learning is a subset of AI technologies that allow us to program algorithms or specific instructions that perform tasks so that they can adjust and ‘learn’ as data sets change over time. AI and machine learning are being explored in some ways to improve healthcare, as more attempts than ever before are made to drive efficiencies and diagnose conditions or symptoms to improve patient care. AI and machine learning are enablers for a future where targeted and more personalized healthcare is met, especially as utilization increases and the need for cost-effective and efficient solutions soars.
These moves work in tandem with the profound impact of mobile apps in the healthcare sector. It is undeniable that the level of mobile usage for various social, business, and other online activities is increasing with the rise of smartphone usage and the popularity of wearable devices. Consequently, numerous healthcare companies provide their users unprecedented access to medical information and resources, doctor’s consultations, health management, helpful and informative content, etc. All of this helps promulgate the idea that healthcare facilities and services are now increasingly becoming available to users – thanks in part to AI-powered mobile apps helping to drive the concept of healthcare consumerisation wherein patients are encouraged to take ownership of their health destiny from their mobile devices. The combination of mobile technology with AI and machine learning is poised to drastically improve healthcare services, allowing for unprecedented personalized user experience. This makes it possible to cater healthcare services to the needs of individual users. This article takes a closer look at AI and machine learning’s impact on healthcare mobile apps – to explore how advancing technologies are shaping the future of patient care and engagement.

Understanding AI and machine learning

Artificial Intelligence (AI) describes machines that a human brain can do. This includes technologies such as natural-language processing, computer vision, and robotics. AI is often a broad-brush term covering many other technology areas. A subset of AI is the discipline known as machine learning, the area of study in which algorithms enable computers to learn from data and make predictions. This involves an iterative process during which a computer knows how to find patterns, adapt to new information, and constantly improve its performance without being explicitly programmed to do so for specific tasks.
The principal benefit conferred by Artificial Intelligence (AI) rather than traditional software solutions is that the latter are static in use and functionality and work according to rules and logic that enable solutions to specific problems but can’t be learned by experience or data. AI applications are tailored to constantly receive incoming data, thus allowing them to be more dynamic as conditions change. The applications of such technologies to healthcare are widening across diagnostics, personalized medicine, and operational processes. For instance, AI algorithms can be applied to interpret medical images that could indicate the presence of disease or for diagnosing conditions in patients, and machine learning models applied to data obtained from patients in previous years can be used for predicting the outcome of a patient’s condition and treatment. AI and machine learning, therefore, provide health providers with the means to improve decision-making and, consequently, their care of patients while enhancing the efficient use of operational processes.

Enhancing personalization in healthcare mobile apps

AI algorithms can facilitate the personalization of healthcare mobile apps by learning from users’ data to create more individualized app experiences. These algorithms, sometimes training machine-learning models like the ones outlined above, can process and analyze diverse information about users, which can help them understand their health needs. This information may include medical history, vital signs, user activity, preferences, and demographics. Over time, an app designed for a chronic illness might require patients to enter information about their blood glucose levels, the types of foods they eat, whether they exercise, how often and the intensity, what they’re doing at that time of day, and many more data points. These data valences can be integrated to make actionable inferences about health needs, such as recommending personalized meal plans and activities for a user.
Alongside the obvious benefits of more personalized and targeted health recommendations, comprehensive and detailed guidance improves patient engagement and adherence to treatment plans. User engagement is a pathway to better patient outcomes. When patients receive health advice that speaks to their specific priorities or clinical challenges, they experience greater motivation and empowerment to take control of their health. For instance, tailored recommendations to take drugs or schedule checkups can lead to greater adherence and improved health outcomes. Overall, tailored user experience increases the bond between patients and healthcare providers by allowing patients to feel heard and supported on their health journeys. This can be especially critical when managing chronic disease, as consistent monitoring and intervention is necessary for successful outcomes.

Improving diagnostics and decision-making

AI is also revolutionizing diagnostics by improving the performance of symptom checkers and early diagnostic tools. Using an immense amount of historical data – including entries of patient histories, clinical guidelines, and research – these AI-assisted platforms utilize the symptom checker’s input, score the combination of symptoms against datasets, and offer preliminary assessments and initial diagnoses to allow users to access the appropriate level of treatment. For example, an AI symptom checker may correlate a high fever with a cough and fatigue and recommend a diagnosis of either the flu or COVID-19 for the user’s review and potential involvement of their doctor. An early warning system facilitated by AI would help individuals achieve the right kind of attention for quicker and more accurate responses from the healthcare system.
This is especially true for integrating AI into diagnostic processes, which can guide healthcare professionals to assess the most critical and nuanced aspects of care. When AI-powered tools can make preliminary, they can focus on more complex elements of examining their patients. Just another physician or a checklist of considerations, technologies can be designed to provide valuable support to healthcare providers by reducing the risk of missing key details when making diagnoses. Simultaneously, by the short time spent analyzing patient information, they can have more time to dedicate to face-to-face interactions, potentially addressing more aspects of care. AI diagnostics and healthcare professionals’ skills can guide richer and more comprehensive decisions, providing better patient outcomes in clinical settings.

Predictive analytics for proactive care

Predictive analytics systems are one of the most important emerging applications of machine learning models in healthcare today. By examining millions of individual patients’ data over time, machine learning models can identify predictors and trends that might correlate with the development of illness and its early triggers. For instance, individual patients’ lifestyles, genetics, and previous medical histories may be analyzed to predict the onset of diabetes or heart disease. This data processing allows healthcare professionals to understand trends in population health better and enables forethought in reducing the risk and proactively treating rising health concerns.
Early intervention drawn from predictive data will be critical. When predictive analytics help healthcare providers recognize forthcoming health conditions, that provider can better stop the damage and disease of those conditions – or better yet, prevent them altogether. For instance, if a machine learning model predicts that a patient has a high probability of developing a chronic condition in the coming months, a provider can step regular screenings or medication adjustments – an approach that adds years to that patient’s life, reduces her emergency treatment and hospitalization and saves money on total healthcare costs. In this way, predictive analytics through machine learning works through forward-thinking means to improve health and reduce strain on the healthcare system. Because of predictive physical, psychological, and behavioral health insights that can be gained through learning machines, we’ll be better able to focus on proactive care instead of reactive care, making us healthier and vastly improving our experiences in healthcare.

Enhancing patient engagement and retention

Features such as AI-managed chatbots with automated reminders are highly attractive and engaging for users because of their instantaneous support and personalization capabilities that help users navigate healthcare apps, answer common queries, share about treatment plans or medication schedules, and more. Giving access to health management anytime within an app and making healthcare easily accessible increases the chances that the user would engage regularly with the app. Other attractive features to users can be automated medication reminders for future appointments or health check-ins. These features consistently keep the patient engaged with their healthcare journey, which builds tremendous responsibility towards their adherence to treatment plans and gives them a sense of ownership over their healthcare.
Gamification, which uses game mechanics such as points, badges, quests, and leaderboards, is another beneficial motivational tool. By creating a rewarding experience for a game, patients are much more likely to remain active within the app. For example, ‘currency’ in the form of points or badges can be awarded to users when they perform health-related tasks, such as checking important vitals, completing a wellness challenge, or achieving a fitness goal. By rewarding users for doing these things and by encouraging friendly competition among the users via leaderboards and friendly competition, healthcare apps can become far more engaging and, in turn, motivating. According to success stories from these healthcare institutions, an increasing retention rate of mostly popular AI-driven features has been seen due to patients feeling more connected to their health-related lives and involved in their self-care journey. All of this engagement leads to better health outcomes as there are more long-term interventions, which means that patients are more likely to stick with their treatment plan and receive timely preventive care, which is the main pillar of good health.

Future trends in AI and machine learning for healthcare mobile apps

One of the emerging trends currently reshaping the future of healthcare mobile app development is to embrace the vast potential of AI and machine learning technologies. From now on, we will see more healthcare applications integrating more AR and VR features that can improve training for healthcare providers, offer immersive therapeutic experiences for patients, and assist remote consultations by allowing the providers to see the patient data in context. Natural language processing (NLP) will also be one of the key technologies that will help improve the interaction between users and the apps. This approach will allow more conversational and intuitive voice commands and text-based conversations between mobile users and healthcare apps.
AI will make even deeper inroads in telemedicine and remote patient monitoring in the next decade. Becoming increasingly popular, telemedicine will likely benefit from AI, as algorithms could be able to analyze patient data in real-time, helping providers make quick decisions while performing virtual consultations. For example, AI could be useful in triaging incoming patients based on their priority by reviewing symptoms and histories during a virtual visit. In addition, remote patient monitoring devices that carry AI algorithms can continuously collect and analyze health data, alerting patients to take more timely actions when there are any clear signs of abnormalities. This would allow for higher quality of care and dramatically improve patient autonomy.

Conclusion

In summary, AI/machine learning is creating groundbreaking new applications for healthcare mobile apps that enable more accurate and efficient diagnostics, interpretations and health management. However, as these technologies continue to evolve, we will see a higher level of personalization for enhanced patient outcomes and care and greater accuracy in diagnostics and predictive analysis for more proactive health-maintenance approaches to the industry. In the end, by utilizing these emerging technologies and continued learning systems, these mobile applications will become more user-friendly and effective when meeting people's unique needs.